Frequently asked questions
Are your t-shirts made to order?
Yes. Every Brisket Co shirt is printed individually once you place your order — reducing waste and ensuring fresh, high-quality production every time.
Can I change or cancel my order after purchasing?
We begin production shortly after your order is placed, so changes or cancellations are only possible within a few hours.
Email brisketco7@gmail.com as soon as possible and we’ll do our best to help.
Do you accept returns or exchanges?
Because our products are made to order, we can only accept returns for damaged, misprinted, or defective items.
If there’s an issue, contact us within 30 days of receiving your order, including photos, and we’ll replace or refund it.
What if my order arrives damaged or incorrect?
Please email brisketco7@gmail.com with your order number and photos of the issue.
Once reviewed, we’ll send a replacement or refund at no extra cost.
How should I care for my shirt?
To keep your print vibrant:
- Wash cold and inside out
- Avoid bleach and high heat
- Tumble dry on low or air dry
How can I contact you?
You can reach us anytime at brisketco7@gmail.com or through the contact form on www.brisketco.com.
We aim to respond within 24 business hours.